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Agentic Angel Privacy Policy

Effective date: 18/07/2026

Last updated: 18/07/2026

1. Introduction

This Privacy Policy explains how Dricko Limited, trading as Agentic Angel, collects, uses, shares and protects personal data when you visit AgenticAngel.ai or use the Agentic Angel platform and car insurance quotation service.

In this Privacy Policy, “Agentic Angel”, “we”, “us” and “our” mean:

Dricko Limited trading as Agentic Angel
82 South Mall
Cork City
Ireland
Email: info@agenticangel.ai

Dricko Limited is the data controller responsible for the personal data processed through the Agentic Angel platform, except where another organisation, such as an insurer or insurance broker, acts as a separate data controller.

This Privacy Policy applies to our website, platform, communications and insurance quotation service.

2. What Agentic Angel Does

Agentic Angel is an AI-powered service that helps Irish consumers enhance their personal finances.

You can upload:

  • Insurance policies and details pertaining to your personal finances such as car insurance policies
  • A renewal notification received from your current insurer or broker; or
  • Other information needed to seek insurance or utility quotations.

Agentic Angel uses the information provided to prepare quotation requests, contact insurers and insurance brokers, collate the responses received and present the available quotations to you. The service may also record your insurance renewal date so that we can contact you in advance of your next renewal.

We do not sell your personal data. We do not get paid commissions to recommend any provider.

3. Personal Data We Collect

The personal data we collect depends on how you use the Service and the information required by insurers and brokers to provide quotations.

3.1 Identity and contact information

This may include:

  • Your name;
  • Address;
  • Email address;
  • Telephone number;
  • Date of birth;
  • Marital status;
  • Occupation;
  • Employment status; and
  • Details of any other person to be named on the policy.

3.2 Driving and insurance information

This may include:

  • Driver licence information;
  • Length of time you have held your licence;
  • Licence category;
  • No-claims bonus information;
  • Previous insurance history;
  • Current insurer or broker;
  • Current premium;
  • Policy renewal date;
  • Claims and accident history;
  • Penalty points;
  • Driving convictions or pending prosecutions;
  • Policy cancellations, refusals or special terms;
  • Details of named drivers; and
  • Information relevant to the assessment of insurance risk.

3.3 Vehicle information

This may include:

  • Vehicle registration number;
  • Make and model;
  • Year of manufacture;
  • Engine size;
  • Estimated value;
  • Annual mileage;
  • Vehicle use;
  • Where the vehicle is normally kept;
  • Security devices; and
  • Ownership and finance information.

3.4 Uploaded documents

We may process documents that you upload, including:

  • Existing insurance policies;
  • Renewal notices;
  • No-claims bonus certificates;
  • Driver licence documents;
  • Claims records;
  • Correspondence with insurers or brokers; and
  • Other documents needed to seek or assess quotations.

Uploaded documents may contain information that is not required for the quotation process. We will seek to limit our processing to information that is relevant to providing the Service.

3.5 Special-category personal data

Some insurance documentation may contain information concerning your health, disability or medical history.

We will only process health information where it is necessary for the quotation process and where we have an appropriate legal basis. Where required, we will ask for your explicit consent before processing or sharing that information.

You may withdraw your consent at any time. However, where particular information is required by an insurer to provide an accurate quotation, withdrawing consent may mean that we cannot continue with that quotation request.

Health information is classed as special-category personal data under the GDPR and generally requires an additional legal basis, such as explicit consent, before it can be processed.

3.6 Criminal-conviction and offence data

Information about driving convictions, penalty points, prosecutions or offences may be required by insurers and brokers.

Where we process this information, we do so only where:

  • It is necessary and proportionate to provide the quotation service requested by you;
  • You have provided the information to us for that purpose;
  • The processing is permitted under applicable Irish law; and
  • Appropriate safeguards are in place.

Section 55 of the Data Protection Act 2018 permits criminal-conviction and offence data to be processed in certain circumstances, including where it is necessary and proportionate for the performance of a contract or steps requested before entering into a contract, provided suitable safeguards are used.

3.7 Account and communication information

We may collect:

  • Account login information;
  • Records of quotation requests;
  • Communications between you and Agentic Angel;
  • Customer-support enquiries;
  • Your communication preferences; and
  • Records of consents, instructions and approvals.

3.8 Technical and usage information

When you use our website or platform, we may collect:

  • IP address;
  • Device type;
  • Browser type;
  • Operating system;
  • Login times;
  • Pages or features used;
  • Error and diagnostic data;
  • Security logs;
  • Cookie identifiers; and
  • General information about how the Service is used.

We do not use technical or usage data to make insurance-underwriting decisions.

4. Where We Obtain Personal Data

We generally receive personal data directly from you when you:

  • Register for an account;
  • Upload a policy, renewal notice or other document;
  • Complete a form;
  • Communicate with us;
  • Request quotations; or
  • Give us instructions.

We may also receive personal data from:

  • A named driver or policyholder;
  • An insurer or insurance broker responding to a quotation request;
  • Service providers acting on our behalf;
  • Your device or browser;
  • Cookies and similar technologies; and
  • Publicly available sources where reasonably necessary to verify business or insurer contact information.

Where an insurer or broker provides quotation information, that information may include a premium, excess, conditions, exclusions or underwriting decision relating to you.

5. How and Why We Use Personal Data

We only process personal data where we have a lawful basis.

PurposePersonal data usedLegal basis
Creating and managing your accountIdentity, contact, login and communication informationNecessary to perform our contract with you
Reviewing an uploaded policy or renewal noticeIdentity, policy, vehicle, driving and insurance informationNecessary to perform our contract with you or take steps at your request
Extracting information from documents using AIUploaded documents and information contained in themNecessary to provide the Service requested by you
Preparing and submitting quotation requestsIdentity, contact, vehicle, driving and insurance informationNecessary to perform our contract with you or take steps at your request
Sharing information with insurers and brokersInformation required to obtain an accurate quotationNecessary to provide the Service requested by you
Processing health information where requiredRelevant health informationYour explicit consent, where required
Processing driving convictions, offences or penalty-point informationRelevant driving and offence informationContractual necessity together with applicable Irish law and appropriate safeguards
Collating and presenting quotationsQuotation responses, premiums, terms and conditionsNecessary to perform our contract with you
Recording your renewal date and sending service remindersContact, policy and renewal informationNecessary to provide the requested Service and our legitimate interest in helping users manage renewals
Providing customer supportContact, account and communication informationNecessary to perform our contract and our legitimate interest in supporting users
Protecting the Service and preventing misuseTechnical, security, account and usage informationOur legitimate interests in protecting users, systems and the Service
Meeting legal and regulatory obligationsAny information reasonably requiredCompliance with a legal obligation
Establishing or defending legal claimsAccount, quotation, communication and transaction recordsOur legitimate interests in protecting our legal rights
Measuring and improving the ServiceLimited usage, diagnostic and technical informationOur legitimate interests, or consent where non-essential cookies are involved
Sending optional promotional communicationsName, email and communication preferencesConsent

Where we rely on legitimate interests, we consider whether our interests are necessary and proportionate and whether they are overridden by your rights and interests.

We will not use personal data for a materially different purpose without first assessing whether that use is lawful and, where required, providing you with further information.

The GDPR requires privacy information to identify the controller, purposes, legal bases, recipients, retention criteria, rights and any relevant automated decision-making or international transfers.

6. Information You Must Provide

You are not legally required to use Agentic Angel.

However, insurers and brokers require certain information before they can provide an accurate quotation. If you do not provide the information required for a quotation, Agentic Angel or the relevant insurer or broker may be unable to provide the requested service.

You should ensure that the information you provide is accurate, complete and up to date.

You should not upload documents or information that are not relevant to the quotation service.

7. Information About Other People

You may provide information about another person, such as:

  • A spouse or partner;
  • A joint policyholder;
  • A vehicle owner; or
  • A named driver.

You must only provide another person's information where you are entitled to do so.

You should ensure that the other person understands that their personal data will be processed by Agentic Angel and may be shared with insurers and brokers for the purpose of obtaining quotations.

Where necessary, we may ask the other person to provide information, verify their details or give consent directly.

8. How Agentic Angel Uses Artificial Intelligence

Agentic Angel uses artificial intelligence and automated tools to assist with tasks such as:

  • Reading and extracting information from uploaded documents;
  • Identifying missing information;
  • Preparing quotation requests;
  • Completing repetitive administrative fields;
  • Organising responses;
  • Comparing quotation details; and
  • Presenting results to you.

AI-generated or AI-extracted information may occasionally be inaccurate. You should review important information and tell us if anything is incorrect.

Agentic Angel does not itself decide whether an insurer must offer you insurance or what premium an insurer must charge. Those decisions are made by the relevant insurer or broker under its own underwriting processes.

Agentic Angel does not intend to make decisions based solely on automated processing that produce legal effects, or similarly significant effects, for you.

Where you believe an automated process has produced an incorrect result, you may contact us and request that the matter be reviewed.

Where we use third-party AI providers, we will put appropriate data-processing terms in place. We will not authorise a service provider to use your uploaded policy information for its own unrelated purposes or to train a general-purpose AI model unless we have clearly informed you and have a lawful basis for doing so.

The GDPR provides specific protections where a person is subject to a decision based solely on automated processing that produces legal or similarly significant effects.

9. Sharing Personal Data

We may share personal data with the following recipients where necessary.

9.1 Motor insurers and insurance brokers

To provide the Service, we may disclose the information required for a quotation to motor insurers and insurance brokers contacted as part of the market search.

Insurers and brokers generally act as separate and independent data controllers when they receive and process your information. They may use the information to:

  • Assess insurance risk;
  • Verify your details;
  • Calculate a premium;
  • Decide whether to offer cover;
  • Apply terms, conditions or exclusions;
  • Detect or prevent fraud; and
  • Meet legal or regulatory obligations.

Their processing will be governed by their own privacy notices and legal obligations. Agentic Angel is not responsible for an insurer's or broker's independent use of personal data after it has been properly disclosed to that organisation.

9.2 Technology and service providers

We may use trusted providers for:

  • Website and application hosting;
  • Secure document storage;
  • Cloud infrastructure;
  • AI document processing;
  • Email and text-message delivery;
  • Customer support;
  • Cybersecurity;
  • Authentication;
  • Error monitoring;
  • Analytics; and
  • Professional technical support.

These providers may process personal data only as permitted by their contracts with us and applicable data-protection law.

9.3 Professional advisers

We may share information with solicitors, accountants, auditors, insurance advisers, cybersecurity specialists or other professional advisers where reasonably necessary.

9.4 Authorities and legal disclosures

We may disclose information where required or permitted by law, including to:

  • Courts;
  • Regulators;
  • Law-enforcement bodies;
  • Government departments;
  • The Data Protection Commission; or
  • Other persons where disclosure is necessary to establish, exercise or defend legal rights.

9.5 Business changes

If Dricko Limited is involved in a proposed investment, merger, restructuring, acquisition or sale, limited personal data may be disclosed to professional advisers and prospective parties under appropriate confidentiality safeguards.

We will not sell your personal data to insurers, brokers, advertisers or data brokers.

10. International Data Transfers

We aim to use service providers located in Ireland or elsewhere within the European Economic Area where reasonably possible.

Some technology, cloud or AI service providers may process information outside the European Economic Area.

Where personal data are transferred outside the European Economic Area, we will ensure that an approved transfer mechanism is used, where required. This may include:

  • A European Commission adequacy decision;
  • European Commission Standard Contractual Clauses;
  • Additional contractual, technical and organisational safeguards; or
  • Another transfer mechanism permitted by data-protection law.

You may contact us for further information about the safeguards applying to a particular transfer.

Personal data may only be transferred to a country outside the EEA where the requirements of Chapter V of the GDPR are satisfied.

11. How Long We Keep Personal Data

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The criteria we use to determine retention periods include:

  • Whether your account remains active;
  • Whether a quotation request is ongoing;
  • Whether you have asked us to retain your renewal date and contact you before the next renewal;
  • The duration of the relevant insurance period;
  • Whether information is required to respond to a complaint or customer-support issue;
  • Legal, accounting or regulatory requirements;
  • Applicable limitation periods for legal claims;
  • Fraud-prevention and system-security requirements; and
  • Whether you have asked us to delete your account or information.

Uploaded documents and quotation information will not be retained indefinitely merely because they were uploaded to the platform.

Where information is no longer required, we will delete it, anonymise it or securely place it beyond ordinary use, subject to any legal retention requirement.

Information held in backups may remain for a limited period until the relevant backup is securely overwritten.

We may retain a limited record of a deletion request, consent withdrawal, marketing objection or legal dispute where necessary to demonstrate compliance or protect legal rights.

12. Security

We use appropriate technical and organisational measures designed to protect personal data against:

  • Unauthorised access;
  • Unlawful use;
  • Accidental loss;
  • Alteration;
  • Destruction; and
  • Unauthorised disclosure.

Depending on the nature of the processing, these measures may include:

  • Encryption in transit and at rest;
  • Access controls;
  • Multi-factor authentication;
  • Role-based permissions;
  • Secure hosting;
  • Logging and monitoring;
  • Confidentiality obligations;
  • Supplier due diligence;
  • Security testing;
  • Backup and recovery procedures; and
  • Incident-response processes.

Access to uploaded policies and insurance information is restricted to authorised personnel and service providers who require access for legitimate business purposes.

No online system can be guaranteed to be completely secure. You should protect your password and notify us promptly if you believe your account or personal data may have been compromised.

The GDPR requires controllers and processors to implement security measures appropriate to the risk, which may include encryption, resilience, recovery procedures and regular testing.

13. Your Data-Protection Rights

Subject to applicable law, you may have the right to:

Access

You may request confirmation that we process your personal data and obtain a copy of that data.

Rectification

You may ask us to correct inaccurate or incomplete personal data.

Erasure

You may ask us to delete personal data where there is no lawful reason for us to continue processing it.

The right to erasure is not absolute. We may retain information where required by law or where necessary for legal claims.

Restriction

You may ask us to restrict the use of your personal data in certain circumstances.

Objection

You may object to processing based on our legitimate interests.

We will stop processing unless we have compelling legitimate grounds to continue or the information is required for legal claims.

Data portability

Where processing is automated and based on consent or contract, you may request certain personal data in a structured, commonly used and machine-readable format.

Withdrawal of consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that took place lawfully before consent was withdrawn.

Direct marketing

You may object to direct marketing at any time. We will stop using your personal data for that purpose.

Automated decision-making

You may have the right not to be subject to a decision based solely on automated processing where that decision produces legal or similarly significant effects.

Complaints

You may raise a concern with us or lodge a complaint with the Data Protection Commission.

To exercise your rights, contact: info@agenticangel.ai

Please describe your request clearly. We may ask for reasonable information to verify your identity and ensure that personal data are not disclosed to an unauthorised person.

There is normally no charge for exercising your rights. However, a reasonable fee may be charged, or a request may be refused, where a request is manifestly unfounded or excessive, as permitted by law.

The GDPR provides rights including access, rectification, erasure, restriction, objection and data portability, as well as the right to withdraw consent and complain to a supervisory authority.

14. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep the website and platform operating;
  • Maintain secure login sessions;
  • Remember preferences;
  • Protect against fraud or misuse;
  • Diagnose technical problems; and
  • Understand how users interact with the Service.

Strictly necessary cookies may be used without consent where they are required to provide a service requested by you.

We will seek consent before using non-essential analytics, advertising or similar cookies where consent is required.

You can manage non-essential cookies through our cookie settings.

Further information should be provided in a separate Cookie Policy identifying the cookies used, their purposes, providers and duration.

The Data Protection Commission states that consent is normally required for cookies and similar technologies unless they are strictly necessary to provide a service explicitly requested by the user.

15. Marketing Communications

We will not use your personal data for unrelated marketing without an appropriate legal basis.

Where you choose to receive news, product updates or promotional communications, we will rely on your consent where required.

You may unsubscribe at any time by:

  • Using the unsubscribe option in the communication; or
  • Contacting info@agenticangel.ai.

Service messages about an active quotation, account security, policy renewal reminder or important platform change are not marketing communications.

16. Children

Agentic Angel is intended for adults aged 18 and over.

We do not knowingly allow children to create an account or use the car insurance quotation service.

If we become aware that personal data have been collected directly from a child without an appropriate legal basis, we will take steps to delete the information.

Information about a child should not be uploaded unless it is genuinely required for an insurance quotation and the person providing it is legally entitled to do so.

17. Links and Third-Party Services

Our platform may contain links to insurers, brokers or other third-party websites.

Those organisations operate their own websites and privacy practices. You should review their privacy notices before providing information directly to them.

This Privacy Policy does not govern an independent third party's website or processing activities.

18. Changes to This Privacy Policy

We may update this Privacy Policy where:

  • The Service changes;
  • We introduce new features;
  • Our service providers change;
  • Our data-processing activities change; or
  • Legal or regulatory requirements change.

The updated version will be published on the Agentic Angel platform with a revised effective date.

Where a change materially affects how we use personal data, we will take reasonable steps to bring it to your attention and seek consent where consent is legally required.

19. Contacting Us

For questions, concerns or requests concerning personal data, contact:

Dricko Limited trading as Agentic Angel
82 South Mall
Cork City
Ireland
Email: info@agenticangel.ai

20. Complaints to the Data Protection Commission

We would appreciate the opportunity to address any concern directly.

You also have the right to lodge a complaint with the Irish Data Protection Commission, which is Ireland's supervisory authority for data protection.

Data Protection Commission
6 Pembroke Row
Dublin 2, D02 X963
Ireland

The Data Protection Commission provides an online process through which individuals may raise concerns.

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